support services.

If you’re worried about your relationship with drugs and/or alcohol, there are a number of services where students can find support near Royal Holloway. Use the menus below to find out more about the number of internal and external services that you are able to access.

Don’t know where to start? An advisor can help. Get in touch with us at advice@su.rhul.ac.uk for confidential advice.

For emergency support please follow guidance on what to do in an emergency.

Wellbeing teams: the university Wellbeing teams can help you get in touch with local support services that can help with an addiction and/or emergency care. Drop them an email to ask for an appointment.

GP surgery: if you are a registered patient at the on campus GP surgery (or elsewhere) then you can ask a GP for addiction support and they will be able to refer you to specialist services.

Student’s Union Advice Centre: while we are not trained medical or mental health professionals, we can speak to you about your concerns and signpost or refer to the most appropriate help.

NB: the following services are local to Surrey and Egham, if you live outside of this area you may be eligible to access different services which you can search for on Talk to Frank.

Turning Point Slough: Turning Point is a free, confidential service for anyone who is concerned about their own or someone else’s substance use. Their team of advisors are skilled in helping people decide what changes they want to make, whether you need intensive support or just some brief advice, they can support you.

Make a referral for yourself using their online tool, or call 01753 692548 to speak to an advisor.

Surrey Drug and Alcohol Care: offers a helpline where you can get 24 hour support and advice about drug use and is free to call, 0808 802 5000

You can call:

  • If you need advice or information
  • If you want to get help for drug and or alcohol use
  • If you have a relative, friend or partner who is using drugs/alcohol and want to talk
  • If you have question/s and need reliable information
  • If you just need to talk to someone who understands

Catalyst: They offer the following support for drug and alcohol misuse:

  • Treatment – they work in partnership with Surrey and Borders Partnership (SABP) to provide the i-access service, providing treatment for all drug use and dependant drinkers. Visit Surrey Drug and Alcohol Care (see above) for more information – referrals to be made through i-access.
  • Reach Out Counselling – Catalyst provide 12 weeks of free counselling sessions for those struggling with substance misuse, exploring underlying issues. Visit Reach Out Counselling for more information – referrals direct to Catalyst.
  • Family and friends support – Catalyst provide structured groups for family and friends affected by a loved one’s substance misuse. Visit Family and Friends for more information – referrals direct to Catalyst (you can also drop in to these sessions).
  • All their services accept self-referrals, GP referrals and referrals from other organisations.

Talking Therapies: Offers workshops, groups and one to one counselling to assist service users with building emotional resilience. Can also offer help with issues such as depression, anxiety, phobias, stress, panic and obsessive compulsive disorder. The Talking Therapies team cannot help with complex substance misuse problems, please speak to your GP if substance misuse will be the focus of your treatment.

We Are With You: You can speak to We Are With You (formerly Addaction) in complete confidence and free of charge. They will listen to what you have to say, and help you with any problems you may be having. You can contact them by:

There are also a number of self-help resources and information available on their website, and helpful interactive tools such as:

Talk to Frank: This site provides honest information about all drugs and can help you find local support services for yourself or a friend. They also provide information about supporting someone with a drug use problem.

The Drug Classroom: A YouTube page which has a number of handy videos on a range of legal and illegal drugs. This page also takes a harm reduction approach to drug use and is really informative.

Drinkaware: A national charity providing information and advice about improving your relationship with alcohol. You can find support services on their website, including those specifically for LGBT+ and ethnic or faith communities.

Rehab4addiction is a free advisory and referral service for individuals battling with drug and alcohol addiction. They connect individuals to rehab centres all over the UK. Their Website also provides information on varied mental health treatments for addictions even beyond drug and alcohol use problems.